Susan Hogan is the consumer reporter for News4, continuing NBC4’s decades-long mission of providing important and impactful information to people in the Washington region.
After covering consumer news for almost 25 years in New England, Hogan joined News4 in early 2016.
Through her NBC4 Responds campaign, Hogan works with a team of specialized producers to investigate consumer complaints. Their goal is to recoup money and get refunds consumers deserve.
Hogan began her career in Boston and Bangor, Maine. She joined WPRI-TV in Providence in 1992 and built up the station’s consumer unit to a well-known entity. Her reports helped viewers save time, exercise caution and recover millions of dollars over the years.
Her work has been recognized many times, including by two attorneys general who presented her with the prestigious Justice Award in recognition of her commitment to consumer protection. Susan has also received numerous Emmy and Associated Press Awards for her work.
Hogan is a native of New England and a graduate of Syracuse University. She is an avid runner, completing both the 2014 and 2015 Boston Marathons. She has three children and lives in Northern Virginia.
The Latest
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Historic homes for $1 a year? Yeah, there's a catch.
A little-known program offered by several states gives families the opportunity to live in historic homes without paying a mortgage or property tax. But, as with any good deal, there’s always a catch.
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Parents of Gen Z adults say they join them on job interviews, pay their bills
Here’s what experts said about how to help your kids while protecting your finances
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Is a text claiming to be from the US Postal Service legitimate? It's not — it's a scammer
Text messages claim to be coming from the United States Postal Service, saying they are unable to deliver a package … unless you confirm your address at a link in the message.
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Scam alert: No, the U.S. Postal Service isn't texting you
Text messages claim to be coming from the United States Postal Service, saying they are unable to deliver a package … unless you confirm your address at a link in the message. News4’s Susan Hogan reports.
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Cleaning out your closet? These retailers want to help you recycle old clothes — and many will give you money back
More and more retailers have started sustainability initiatives designed to recycle old clothes, and many offer some extra money to participants in the form of discounts, store credits or cash back.
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Here's how scammers are bundling stolen info for sale online, experts say
While fewer checks are being written these days, check fraud continues to be widespread, and it’s surging. Many victims might not even know it’s happened to them.
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Local law enforcement agencies see resurgence of jury duty scam
It’s a call that could make anyone panic: Someone on the phone says your loved one is about to be arrested for missing jury duty unless you pay up. But it’s a scam. Law enforcement will never call you to demand money. This brazen crime is making a resurgence in the D.C. area, and people are losing thousands of...
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How to avoid becoming a victim of the latest jury duty scams
A Maryland family has lost thousands of dollars after falling victim to a fraudulent phone call from what they thought was the Montgomery County Sheriff’s Office. The News4 I-Team’s Susan Hogan reports.
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A tiny birthmark was 1st sign of Virginia college student's deadly cancer
Melanoma is the second-most-common type of cancer diagnosed in 15 to 19-year-olds and the most common form of cancer affecting young adults age 25 to 29. Here’s the story of Mari Tisera, who died at age 20
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How a $78 bill dispute led to a lien on a house
A Virginia widow still grieving her husband’s death says a lien was placed on her home because of a $78 bill she says she didn’t owe.
