Consumer Reports

As artificial intelligence rapidly moves from a novelty to an everyday tool, can people trust that chatbots are delivering credible information? Technology and privacy researchers at Consumer Reports did some digging to find out if different chatbots could answer health-related questions accurately. “To find out, we quizzed a handful of popular, general-purpose AI chatbots to see if their advice on…

Shopping on Amazon can make life easy. But with so many sellers, it can be hard to tell which storefronts are legitimate. News4 Consumer Reporter explains the new rule that better protects your purchases while putting pressure on scammers.

Which toothpastes and toothbrushes are best for kids? News4’s Susan Hogan spoke with Consumer Reports.

Summer is the perfect time to have a picnic but bacteria is more likely to spread on food that’s not stored properly. News4’s Susan Hogan shares tips on making sure your picnic stays safe outdoors.

Navigating the used car market can bring challenges. News4’s Susan Hogan shares Consumer Reports’ most reliable used vehicle brands to fit needs and budgets.

If you’re shopping for tech gadgets, dorm supplies or a grill, you may be able to find a good deal in August. News4’s Susan Hogan shares the best deals this month, rated by Consumer Reports.

A survey by Consumer Reports asked about car rental companies. News4’s Susan Hogan explains which came out on top, which got low ratings and whether it’s safe to connect to a rental car’s Bluetooth.

Are you traveling soon and are wondering if your passport is valid? News4 Consumer Reporter Susan Hogan answers viewer questions about passports.

Choosing a car for your new teen driver is not easy. News4’s Consumer Investigative Reporter Susan Hogan spoke with two safety groups that have came up with a list of used, reliable and ideal cars for your teen driver. 

Looking for devices to track health but don’t know which ones are the right one for you? News4’s Eun Yang shares some of the top products that can be used at home.

Some healthcare providers now use artificial intelligence to predict whether a claim will be denied. News4 Consumer Reporter Susan Hogan has the story. 

Want to save money on your home insurance? Consumer Reporter Susan Hogan shares helpful ways to save. 

Have you noticed your car insurance premium rise? News4’s Consumer Reporter Susan Hogan compiled five ways to save on car insurance. 

Looking for ways to stay cool without hiking up the energy bill? News4’s Susan Hogan has some tips. 

Prime Day, Independence Day and back-to-school sales collide in July. News4’s Susan Hogan shares tips from Consumer Reports.

Drowning is a leading cause of death for children, but parents can take steps to make a trip to the pool, lake or ocean safer. News4 Consumer Reporter Susan Hogan shares expert advice. 

News4’s Susan Hogan explains which helmets passed CR’s rigorous impact absorption testing, while also getting good scores on ease of use.

News4’s Susan Hogan spoke with Tani Sockol, a wedding planner in Bethesda, on how to cut costs when planning a wedding.

When your brain is on autopilot, you might forget important things in your car — including your children, which can lead to tragedy. Consumer Reports explains the dangers of a hot car and tips on how to prevent a death from happening, no matter the weather. News4’s Susan Hogan reports.

Looking to update your beach equipment? News4’s Consumer Reporter Susan Hogan shows which products are worth adding to your arsenal.